LeanSense Solutions is a versatile management consulting firm that helps organizations achieve their strategic vision. We provide in-depth subject matter expertise in Organizational Change Management, Project and Portfolio Management, and Process Design and Improvement. Our primary operational approach is training, coaching and consulting in the aforementioned areas. With our sister company, SysComp International (Pvt.) Ltd., serving the Europe and Asia regions, we have a well-rounded global portfolio of successful engagements.
At LeanSense, we employ a highly qualified group of professionals with excellent credentials and extensive experience. Our practitioners bring a wealth of experience in both traditional and evolutionary methodologies including Lean, Agile, Prosci ADKAR, Kaizen and Waterfall. However, what distinguishes us from the competition is our conviction to deliver sustainable results for our clients. We do so by focusing on building a synergy between the people (employees) and processes (organizational workflows), with the recognition of the fact that workflows should support the employees, and not the other way around.
Bilal is an extroverted, customer-focused leader with 8+ years of solid project management, continuous improvement and organizational change experience, preceded by several years of IT engagements. He is passionate about building high performance teams with a commitment to operational excellence and customer experience.
Bilal brings a unique mix of consulting, coaching and leadership experience to organizations, with exposure to both public and private sectors. As a transformation expert and coach, he has successfully led major change initiatives in telecommunication, insurance and finance industries. As a practitioner, he has a proven success record in managing global projects with budgets of over $10M, in addition to delivering millions of dollars in operational savings. He has delivered over 25 projects, and helped several organizations establish project management and continuous improvement practices. Bilal is often called upon to facilitate negotiations and group workshops involving senior leaders.
Bilal has experience implementing a broad array of management methodologies including Lean Six Sigma, Prosci Change Management (ADKAR), PMBOK, Lean Kanban and Agile among others. However, he has a track record of delivering results regardless of tools, methodologies and organizational constraints due to his focus on people and outcomes.
On his journey towards project and process excellence, Bilal has become particularly passionate about people change management as means of realizing benefits and retaining top organizational talent. In collaboration with SysComp International (Pvt.) Ltd, Bilal established LeanSense Solutions Inc. in 2013 with the goal of advocating integrated project, process and change management to be able to deliver sustainable results. He continues to pursue his passion through this venture.
Bilal graduated with a Master of Business Administration (MBA) from the Schulich School of Business, York University, and a Bachelor of Engineering and Management (B. Eng&Mgmt) from McMaster University. He also holds several professional certifications.